Eligible for return

• Defective, misprinted, or damaged items reported within 7 days of delivery
• An unboxing video and clear photos of the issue are required when submitting a claim
• Verified issues receive a free replacement or full refund to your original payment method
• Reverse pickup may be arranged within 5 days of delivery for approved defect claims

Not eligible for return

• Wrong size ordered or change of mind
• Items that are worn, washed, or missing original packaging
• Claims submitted after the 7-day window
• Incorrect shipping address or failed delivery due to customer unavailability

Exchanges

Size exchanges for non-defective items are not offered. Please refer to our size chart before ordering.

Refund timeline

Approved refunds are processed within 7 business days. Original shipping charges are non-refundable unless the return is due to a product defect or fulfillment error.